Engineering rigor for the systems your business runs on. Built to work.
RS Jenkins Consulting leads independent engagements in engineering, software development, business systems administration, process automation, and quality systems, from a Salesforce org that needs tightening to a production line that needs test software or an ISO 9001 internal audit.
- Engineering
- Software Development
- Salesforce Administration
- Automation
- Quality Systems
Six areas of expertise, one accountable consultant.
Every engagement is led and delivered by the principal, so the person who scopes the work is the person who does it.
Salesforce administration, configuration, and optimization
Org health reviews, object and field design, page layouts, reports and dashboards, user and permission management, and cleanup of the clutter that builds up over years.
- Objects & fields
- Reports & dashboards
- Security & access
- Data quality
Business process automation and workflow development
Mapping how work actually moves through your team, then automating the repetitive steps with flows, approvals, notifications, and documented procedures your staff can follow.
- Flows & approvals
- Workflow documentation
- Process mapping
LabVIEW software development and manufacturing automation
Custom test executive software with full functional test suites, data acquisition, instrument control, and operator interfaces that verify products meet their design specifications.
- LabVIEW
- Test executives
- Data acquisition
- Instrument control
Engineering research and technical consulting
Feasibility studies, prototyping, new product introduction, and technical writing, from assembly diagrams and procedures to operating manuals and technician training.
- Prototyping
- New product introduction
- Procedures & manuals
- Training
Systems integration, data management, and operational improvements
Connecting the tools you already use, moving data between them reliably, and building custom software where off-the-shelf products fall short, including desktop business-management applications and spreadsheet-based operating templates.
- Data migration
- Custom applications
- Reporting
ISO 9001:2015 internal auditing and quality systems
Internal audits against ISO 9001 performed by an internal quality auditor trained in ISO 9001:2015 at Georgia Tech, gap assessments ahead of registrar audits, process documentation and work instructions, and follow-through on corrective actions.
- ISO 9001 internal audits
- Gap assessments
- Work instructions
- Corrective action
A clear sequence from first call to handoff.
Scope is agreed in writing before work starts, and you own everything that gets built.
Discover
A working session to understand the problem, the systems involved, and what a good outcome looks like.
Scope
A written proposal with deliverables, timeline, and cost, so there are no surprises.
Build
Hands-on delivery with regular check-ins and working results you can test along the way.
Hand off
Documentation, training for your team, and support after launch.
RS Jenkins Consulting is an independent practice founded by Robert Jenkins, who brings an engineer's habits to business technology: define the requirement, measure the result, document the work.
Robert started as a radar technician in the U.S. Navy, then spent more than 25 years in optical and photonic instrument manufacturing, rising from lead manufacturing technician through new product introduction manager, lead test and measurement engineer, and director of manufacturing to senior process engineer. Along the way he wrote the test software, assembly procedures, and training that took products from prototype to production.
For more than 12 years he has worked hands-on in Salesforce, from end user to Salesforce Certified Administrator, configuring the platform around real operations with a focus on automation, data integrity, and user adoption. He holds a B.S. in Computer Science, magna cum laude, from Georgia State University.
That range means one consultant can follow a problem from the shop floor to the CRM without handing it off. Clients get direct access to the person doing the work, honest estimates, and systems their own staff can maintain after the engagement ends.
- 25+
- years in manufacturing and engineering
- 12+
- years working in Salesforce
- 6
- years of U.S. Navy service
Tell me what you're working on.
A short description of the problem is enough to start. I'll reply within one business day. Based in Atlanta, Georgia, working with clients on-site, hybrid, or remote.